Shipping & Handling Fees
Overview
- Self-collection
- Shipping costs
- Delivery times
- Information on calculating the delivery date
- Payment information
Self-collection
Pick up your ordered goods directly from our logistics center and save shipping costs.
Address for collection:
Neumeyerstraße 24
66606 St. Wendel
Germany
Shipping costs
We deliver to the following listed countries. We only deliver to other countries after prior arrangement.
Information about delivery times
In the table below you will find the delivery times for shipping to other countries, which you must add to the delivery time stated for the respective item.
Country | Additional maximum duration in days |
Belgium | 1 |
Bulgaria | 3 |
Denmark | 1 |
Estonia | 3 |
Finland | 3 |
France | 2 |
Great Britain | 2 |
Ireland | 2 |
Italy | 2 |
Croatia | 2 |
Latvia | 2 |
Lithuania | 2 |
Luxembourg | 0 |
Netherlands | 1 |
Austria | 1 |
Poland | 1 |
Portugal | 3 |
Romania | 2 |
Sweden | 3 |
Slovakia | 1 |
Slovenia | 2 |
Spain | 2 |
Czech Republic | 1 |
Hungary | 1 |
If you order several items from us as part of an order for which different delivery times apply, we will send the goods in one shipment, unless we have agreed otherwise with you. In this case, the overall delivery time for the shipment of goods is that which applies to the item in your order with the longest delivery time.
Information about calculating the delivery date
The deadline for delivery begins on the day after payment in advance is made to the transferring credit institution or, for other payment methods, on the day after the contract is concluded and ends at the end of the last day of the deadline. If the last day of the deadline falls on a Saturday, Sunday or a general holiday recognized by the state at the place of delivery, such a day will be replaced by the next working day.
Payment information
We accept the following payment methods
Payment method | Accepted for the following billing addresses |
Cash on delivery | Germany |
Prepayment / bank transfer | All countries |
PayPal | All countries |
Credit card (via PayPal) | All countries |
SEPA direct debit (via PayPal) | Germany |
Purchase on account (via PayPal) | Germany |
NOTE:
Due to many inquiries: Of course we deliver to authorities, offices and forestry offices and similar state institutions on account. This means you pay after receiving the goods. Please simply order by email to: baldursutter@sutter-gmbh.de or via our shop and add in any comments that you would like delivery on account. We then process your order manually and confirm the delivery on your invoice. Note: The automatic option for delivery on account is switched off in our online shop.
We are happy to answer any questions you may have at any time.